Action Inc. recognizes the importance of informing you how we treat information about you that we may receive from this website: www.actionincenergy.org and related Action Inc. sites (collectively referred to as the “Site”). This Privacy Policy Statement (“Privacy Statement”) covers the Site and all personal information collected through the Site or your use of the Site. If you have questions or concerns regarding this Privacy Statement or about privacy at our Site, you should contact Action Inc. by sending an email to action@actioninc.org and Action Inc. will try to resolve it.

If you choose to visit the Site, your visit and any dispute over privacy is subject to this Privacy Statement, including limitations on damages and application of the laws of the State of Massachusetts. Our business and Site change constantly. This Privacy Statement may also change. Our use of Personal Information that we receive and store is subject to the Privacy Statement in effect at the time of our use of such Personal Information. If Action Inc. decides to change its Privacy Statement, Action Inc. will post the revised Action Inc. Privacy Statement.

INFORMATION COLLECTED BY ACTION INC.

In general, you can visit this Site without telling us who you are or revealing any information about yourself. Action Inc.’s web servers may collect the domain names, not the email addresses, of visitors. This data helps us determine what is most beneficial for our users and how to continually create a better overall experience for them. This data does not include personally identifying information.

Action Inc. may gather Personal Information so that we can improve and personalize your experience with Action Inc. Information that we collect falls into the following primary categories. We may receive Personal Information that you enter into the Site, provide in an online form, or provide in any other way. You can choose not to provide some or all of the Personal Information we ask for, but this may prevent you from using some of our Site’s services and/or features.

In addition to the preceding categories of Personal Information, Action Inc. also collects certain non-identifiable information (the “Non-Identifiable Information”). Whenever you interact with Actin Inc., we receive and store certain types of Non-Identifiable Information. For example, we may use “cookies” to obtain information when your web browser accesses this Site. A cookie is an alphanumeric identifier which we transfer to your computer via your Web browser and store on your computer’s hard drive. The cookie file allows us to recognize your computer when you visit our Site. On most Web browsers you will find a “help” section on the toolbar. Please refer to this section for information on how to receive notification when you are receiving a new cookie, and how to turn cookies off. We recommend that you leave cookies turned on because they may enable you to take advantage of some of our Site’s best features.

HOW DO WE USE YOUR PERSONAL INFORMATION AND OTHER NON-IDENTIFIABLE INFORMATION?

Action Inc. uses the Personal Information you provide to us through this Site in a manner that is consistent with this Privacy Statement. If you provide Personal Information for a certain reason, we may use it in connection with the reason for which it was provided. For instance, if you contact us by email, we may use the Personal Information you provide to answer your question or resolve your problem. If you contact us about a job listing, we may use your Personal Information to consider you for the position. Action Inc. also uses your Personal Information and other Non-Identifiable Information collected through the Site to help us improve the content and functionality of the Site, to better understand our clients and markets, and to improve our services.

INFORMATION COLLECTED BY ACTION INC.

In order to provide some of the services on actionincenergy.org, we ask you to provide Personal Information such as, for example, your name, email address and phone number. Once you choose to provide us with Personal Information, you can be assured it will be used only to support your customer relationship with Action Inc. This includes responding to your requests, customizing your experience on our website, improving our services, and communicating with you about services we think will be of interest to you.

DOES ACTION INC. SHARE THE INFORMATION IT RECEIVES?

We are not in the business of selling information about our users. We consider this information to be a vital part of our relationship with our clients, and we treat it with great care and respect. There are, however, certain circumstances in which we may share your Personal Information with certain third parties, as set forth below.

Marketing: We may use any statements that you communicate to us through the Site regarding Action Inc. or any of our products and services for advertising or marketing purposes.

Agents: Action Inc., like many companies, may hire other companies to perform certain functions, such as mailing communications, sending email and managing databases. When we employ another company to perform a function of this nature, we only provide them with the Personal Information they need to complete the task, and we endeavor to prohibit them from using that Personal Information for any other purpose.

Business Transfers: As we develop our business, we might sell or buy businesses or assets. In transactions such as these, Personal Information may be one of the transferred business assets.

Protection of Action Inc. and Others: We may release Account and other Personal Information when we believe that such release is appropriate to comply with legal requirements, protect the rights, property or safety of our users, Action Inc., or others. In addition, we may exchange information with other organizations for fraud protection and risk reduction.

Public Areas: Any submissions that you make to Public Areas will be considered public. Action Inc. does not control, and is not responsible for, the actions of other users of the Site with respect to any information you post in Public Areas. In addition, information that you submit to Public Areas may be collected and used by others to send you unsolicited messages and for other purposes.

HOW SECURE IS INFORMATION ABOUT ME?

Action Inc. uses reasonable measures to protect the Personal Information you provide to the Site from unauthorized access, deletion or alteration. However, the security of the Internet cannot be guaranteed. Accordingly, you should not provide any confidential information to this Site.

COOKIES

A “cookie” is an element of data that a website can send to a browser which may then get stored on a computer. The cookie can be used to identify a repeat user to the site that placed the cookie on the computer. Cookies also can be used to track your movement from page to page or within a single page of a website. Action Inc. uses cookies to enhance navigation and functionality of the Site, to securely verify your identity and to personalize aspects of your experience on Action Inc.’s Site. You do not have control over cookies, but you may be able to set your browser to notify you when a cookie is being placed on your computer.

You may be able to set your browser software to not to accept cookies at all. However, if you refuse to accept cookies or if you remove a cookie that is on your computer, it may affect your ability to log into certain areas and your ability to use certain tools and content on Action Inc. We do not link the information we store in cookies to any personally identifiable information you submit while on our site.

LINKS TO THIRD PARTY SITES

You may be able to access Internet websites owned by third parties (“Third Party Sites”) available through links from this Site. You understand and agree that your use of such Third Party Sites will be governed by the privacy policies of those sites and not by this Privacy Statement. Action Inc. shall not be responsible for the actions of any Third Party Site operators.

INFORMATION PROVIDED BY YOU

Any personally identifiable information you provide to Action Inc. via this Site is protected by Action Inc.’s Privacy Statement. Action Inc. does not want you to, and you should not, send any confidential or proprietary information to Action Inc. except as specifically requested by Action Inc. You agree that any information or materials that you, or individuals acting on your behalf, provide to Action Inc. will not be considered confidential or proprietary except as specifically agreed to by Action Inc.

CHANGES IN THIS PRIVACY STATEMENT

If we decide to change our privacy policy, we will post those changes to this Privacy Statement so that you are aware of what information we collect, how we use it and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time, so please review it frequently.

Action Inc. may terminate, change, suspend or discontinue any aspect of the Site, including the availability of any features of the Site, at any time. Action Inc. may also impose limits on certain features and services or restrict your access to parts or all of the Site without notice or liability. Action Inc. may terminate the authorization, rights and license given above and, upon such termination, you shall immediately destroy all materials licensed to you by Action Inc. through your use of the Site.

CONTACTING US

If you have any questions about Action Inc., the Terms or Action Inc.’s Privacy Statement, please contact us by sending us an email at action@actioninc.org. We use email links located on various areas of the Site to allow you to contact us directly with any questions or comments you may have. We read every message sent to us and try to reply promptly to every message. We use the information you provide to respond directly to your questions or comments. We may also retain your comments to help us improve the Site and any programs offered on the Site. Your personal information is only shared with persons not affiliated with Action Inc. with your explicit permission.

UNSOLICITED EMAIL

If you have received an unsolicited email from Action Inc., you may have received it from a third party not affiliated in any way with Action Inc. Action Inc. does not engage in, nor do we condone the practice of sending out mass emails that are unsolicited by their recipients. Unfortunately, some third parties and individuals can create email messages with forged addresses in the FROM: field. This can have the effect of making the message look more legitimate. If you receive such an email, please be aware that these messages originate completely outside of Action Inc.’s email system and therefore we have little or no control over them. In most cases we may not even know this is taking place.

Please be sure that we are taking every measure available to us to prevent this type of occurrence but, at this time we are unable to guarantee that it can be completely eliminated. Additionally, if we do send email to users of our Site, we will, where appropriate, allow the recipient to request not to be contacted in the future.

If you wish to contact us about any email issue that you feel is Action Inc. related, please send your message to action@actioninc.org.

WHAT IS GOOGLE TRANSLATE?

Google Translate is a third-party service provided by Google that performs all translations directly and dynamically. By detecting patterns in documents that have already been translated by human translators, Google Translate can make intelligent guesses as to what an appropriate translation should be. This process of seeking patterns in large amounts of text is called “statistical machine translation”. Since the translations are generated by machines, not all translation will be perfect. The more human-translated documents that Google Translate can analyze in a specific language, the better the translation quality will be. This is why translation accuracy will vary across languages.

GOOGLE TRANSLATE DISCLAIMER

This website has been translated for your convenience using translation software powered by Google Translate. Reasonable efforts have been made to provide an accurate translation, however, no automated translation is perfect nor is it intended to replace human translators. Some Action Inc. services are available in Spanish and Portuguese through trained staff and/or contractors. For more information please call 978-282-1000.

Translations are provided as a service to users of this website, and are provided “as is.” No warranty of any kind, either expressed or implied, is made as to the accuracy, reliability, or correctness of any translations made from English into any other language. Some content (such as images, videos, Flash, etc.) may not be accurately translated due to the limitations of the translation software. Anyone relying on information obtained from using Google Translate does so at his or her own risk. Action Inc. does not make any promises, assurances, or guarantees as to the accuracy of the translations provided, nor shall Action Inc. or its employees be liable for any damage or issues that may result from using Google Translate.

The official text is the English version of the website. Any discrepancies or differences created in the translation are not binding and have no legal effect for compliance or enforcement purposes. If any questions arise related to the accuracy of the information contained in the translated website, refer to the English version of the website which is the official version.

If you have any questions about Google Translate, please visit the Google Translate website.

If you have any issues with Google Translate, please visit http://translate.google.com/support/.

THIS SERVICE MAY CONTAIN TRANSLATIONS POWERED BY GOOGLE. GOOGLE DISCLAIMS ALL WARRANTIES RELATED TO THE TRANSLATIONS, EXPRESS OR IMPLIED, INCLUDING ANY WARRANTIES OF ACCURACY, RELIABILITY, AND ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT.